American ever , your employees are rude and gave little or no explanation about why or what was going on
I was on AA flight 487 yesterday going from San Diego to Charlotte. I just need to praise a flight attendant that went outside of the every day routines of her job. She was so well mannered & pleasant and willing to share her ordeals along with make me experience much more comfy.
I’ve been bouncing close to due to the fact 9am this early morning from Roatan Honduras to Miami by having an surprising delay there with flight from Miami to Charlotte nc 1st they stated aircraft was to sizzling , then after we were being allowed to board they said they had too much gasoline and experienced to dump ten,000 lbs immediately after 45 min they made a decision not to try this , we have been delayed on choose off, upon our arrival to Charlotte we had to hurry to gate , my wife is handicapped and the attendant needed to operate pushing her to gate to see that our future flight was delayed two one/two hrs .
Bravo to American Airways for giving the shock improve to the workforce. Rather than cowering into the disgruntled passenger on todays La Guardia flight. Because some attendents were being cheerful and wished him a really Merry Xmas. Genuinely ?? It’s about time we took back our greatest wishes and grumpy people just continue to be off the planes and keep their viewpoints to on their own.
Report locator AQRPGM my encounter with the ticket agent within the Miami Worldwide Airport was awful. Arrived two hrs in advance of my flight given that the flight was boarding I'd my boarding go I choose to Get headset arrived back again as well as ticket agent reported I didn’t Use a boarding pass.
Hi，I wanted to ask questions about provide a cat with the U.S. to China, so I known as your Chinese service. The lady identified as Annie picked my cell phone. I asked my concern and she stated ” there's no way” I explained an individual informed me it can be done. She mentioned ” They are really lying” she didn't give me any rationalization. I decided to contact again, A different female answered my simply call.
I flew from Orlando to Dallas to Las Vegas yesterday and After i obtained dwelling and unpacked, I observed one of my goods was lacking from one of my checked baggage.It had been a shaving package that was in a very zippered pocket on the surface of a bag. I termed buyer service in Las Vegas and was explained to there's nothing they will do.
my flight 5151 from savannah to charlotte 405pm was delayed for four 1/2 hrs using a flat tire no tire in the savannah airport to fix it so we needed to look forward to the next battle from charlotte to deliver the tire to us after which you can we experienced to wait once again for another flight to carry the Software to maintenance the tire . we had been instructed additional resources for making our on reservation for new tickets and still whenever we termed in there was no details of a hold off my frustration amount is confused, laura a AA employee made an effort to help and bought very aggravation since she experienced a tough time environment me and my spouse and children collectively I was told to possess a seat and he or she would try afterwards after helping other client at that time I felt like I did not make any difference following emotion that I wasn't critical I ask for two food ticket so we could consume simply because if flight wasn't delayed I would've be residence for dinner at 7pm in Cleveland ohio I have never taken this airline before be sure to ensure it is proper and substitute 2 round journey ticket
I would love another person to contact me concerning the 3 worst consumer service phone calls I have at any time had currently. E mail me 1st since the consultant stated I'm able to only do it in producing. #flysouthwest. #behelpfulfail
Be sure to refund by full fare including the added $twenty I compensated for Everything you mentioned was gonna be a lot more area.
I can not obtain the complaint part on the American Airways website to work. So Here is the only spot i can find to put up my info right before mailing it for the cooperate office.
Determined by this working experience I am able to only conclude this practice appears for being business as typical for American Airways, Particularly soon after witnessing symptoms about not removing cots from selected spots. How can a firm justify possessing in excess of 50 adults rest on cots in an plane terminal? This needs to be a concern for the hearth Marshals!
I've experimented with booking flights from Charlotte ,NC to Tobago. I am not able to book these flight on yours or US Airs Internet websites,nonetheless I am able to book them on Expedia and Travelocity. I didn’t would like to guide these which has a second social gathering.
Speaking with the American Airlines agent is a challenge. Did you go throughout the very same inconvenience or was you experience much better that many. Share your feelings with us.